Jettzy Help Center
Manage my booking
Check, change or cancel your booking with ease. Add bags, choose seats and more. No more waiting in call centre queues!
Access your booking via My Booking and Purchase List. We save all transaction details, so you can check them easily anytime, anywhere!
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For an immediate response, send us your request or inquiry through email. Includes questions or inquiries related to bookings, refunds, etc.
Frequently asked questions
Reservation
How to make a reservation online ?
How to enter if my name is too long or just single name?
Can I book a seat for my baby?
How do I know that my booking has been confirmed?
I would like to add passport information after my booking confirmed, then what ?
Luggage
How much hand luggage can I take?
Adding baggage while booking your flight ticket
How to purchase baggage afterwards?
Cancellation and Change
Everything about Cancellation and Change >>Check-in
How to check-in at the airport?
What time should I be at the airport for check in?
Do I have to print my e-ticket or can I show it on my phone ?
Payment and Invoice
Everything about Payment and Invoice >>
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