Travel Alert：
Airports gradually resume air transit/transfer services. Please check and confirm in advance that you are able to enter the final destination before buying new tickets.
Refund process may take up to 12 weeks to complete now.
For travel beyond the next 72 hours, kindly contact us by submitting your requests to our online Cancellation form.
Contact Us
As Jettzy is an online travel agency please ensure all requests, urgent or otherwise, are made via our online form which is monitored every day to ensure your request is serviced quickly and accurately.
Usually, we will reply to you within one business day. If your travel is within the next 48-hours, or your journey has already commenced, you must contact the local airline office for any change requests.
COVID-19 (coronavirus) is having a huge impact on travellers. We recommend you refer to the airline links below for the latest guidance and find answers to some of your questions using our FAQs.
COVID-19 (coronavirus) is having a huge impact on travellers. We recommend you refer to the airline links below for the latest guidance and find answers to some of your questions using our FAQs.
What type of support do you require?
Should you need to call us for any urgent issue, please click here
Support: support@jettzy.com
Feedback: feedback@jettzy.com
Cooperation: cooperation@jettzy.com
Address
Level 8, DataCentre220, 220 Queen Street, Auckland 1010, New Zealand
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